CA DMV

When we got our PTI registration, which I hope is how your camper is titled, they were also giving out new PTI plates. We had to write up a statement that we needed our old plates and eventually appealed to Sacramento where the clerks have actual power to change things.

Here's how it went, cut a d pasted from another thread.

1. We took our small camp trailer to the DMV office for PTI verification.
2. The helpful clerk, Karen, who has been doing PTI since it was introduced, took the measurements and submitted the Verification paperwork.
3. We submitted a “Statement of Facts” as we wanted to keep our vintage license plates.
4. The fully completed and correct Verification was rejected by Sacramento with no indication why.
5. Calls to the Sacramento registration office affirm that the paperwork as read by me over the phone is correct but they can do nothing as all the paperwork had been returned to me without any notes in my file.
6. The only solution presented is to resubmit, but I have little faith that it will be correctly processed a second submission.
7. I sent a complaint to the Head of the CA DMV and got no response
8. I Tweeted my complaint to the @ca_DMV and finally, after 5 messages back and forth got an email to the registration office where I sent my issue as listed above.
9. I got a very polite call from Jessica, the first competent DMV employee I've ever experienced. She had me resend my paperwork to her.
10. Just got a call from Jessica a week later, all approved, PTI title and registration in the mail back to me right now.